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922 E 5th St Kansas City, MO 64106
(866) 933-4359

Friendly managed IT services

Why an MSP?

A managed service provider, or MSP, is here to be your comprehensive partner in IT. This partner in your technology needs thinks ahead about risks, obstacles and opportunities to make sure your business is secure, up-to-date and that IT issues aren’t what keep you up at night. An MSP manages your entire IT environment and the relationship flows as an extension of your team. We are outsourced IT, but amplified. Let us tell you more about how Firefly is a unique MSP and why our clients love working with us.

Truly Exceptional managed IT experience

You can rely on us.

We are a forward-thinking, laid-back team of tech pros.


At Firefly, we know IT and value quality both in service and delivery for our clients. We are experienced and show this in our problem-solving abilities. We see potential challenges before they exist and proactively deliver solutions.


We like people! We want to talk with you and understand your business. We truly want to see you succeed. Knowing our clients by name, we get to know them as people, not as tickets. We think you’ll enjoy working with us too.


When technology is not on your side, you want fast, accurate solutions to keep your team productive. We are expedient.

Take a look at what we do.

With our managed technology services, you get more than just tech support. Our team identifies issues, keeps your systems and servers up to date and provides quick and reliable answers to all your IT questions.

See what our clients have to say...

As a small business, it’s sometimes difficult to find quality companies to help us. We are either too small and can’t afford them or end up with one man shows that don’t always do the best job. I recently had an IT issue. These guys were timely and professional. I just received the invoice and it is very reasonable. I’m thrilled.

Shannon L.

Having a small on-site staff supporting a 250+ user enterprise with virtually zero availability of down-time, it is critical for us to have a strong MSP partner with broad, diverse knowledge and a prompt response. I've had the pleasure of working closely with Adam and his team for nearly 2 years now, and the value our organization derives from every aspect of the relationship - insight into current condition, issue remediation, strategic planning, disaster recovery, best practices in both tools and procedures - is unquestionable. Coupled with the fact that they're genuinely nice people to deal with, I wouldn't look anywhere else for a technology partner.

Johnathan G.

Simply great company that knows what it's doing. We have been using Firefly Technologies for now over 5 years and have had zero issues with them. Service is always prompt and friendly, unlike many in that field. They are really good people!

Marcelo V.

I have used Firefly for many years in multiple businesses. They are prompt and very knowledgeable. I know that I can come to them with an issue and it's fixed very quickly. I also love their easy ticketing system that allows me to simply send an email and set the repair process in motion. Highly recommend Firefly for IT needs!

Alyson T.

As the business manager of a small company, I've struggled in years past finding an IT solutions company that blends well with our needs. I was fortunate to have a friend recommend Firefly Technology when I was suddenly without support after a private contractor took a corporate position and dropped us as a client. Adam Jones immediately responded to my request to assess our needs and address recent changes our past contractor put in place prior to his leave. Adam was professional and straight-forward in his review of our current systems, and recommendations for moving forward. I felt more than confident moving forward with Firefly. It's been six months and not only is everything running exponentially more smoothly, we are saving money by no longer paying for unnecessary expenses tied to past solutions. Firefly's technicians are customer-service oriented, handle themselves in a positive and professional manner, and are communicative until issues are fully resolved. Their online support system is top-notch - allowing them to address issues quickly and efficiently, as well as handle invoicing in a timely manner once issues have been addressed. I have finally found an IT solutions company that exceeds my expectations!

Jana D.

Tickets Solved
Satisfied Clients

Let’s talk

Got a question?

If you’re just starting to think about needing external technology support or you’ve been trying various internal solutions, we can brainstorm with you to find the best option to keep you protected and productive. Let’s talk and find your managed service solution.